Price Match Guarantee Terms and Conditions

  1. Eligibility for Price Match Guarantee
    1. To qualify for our Price Match Guarantee, customers must provide verifiable proof of a lower price from a competitor for the identical aluminium louvre pergola.
       
  2. Proof Requirements
    1. The proof must be in the form of a written quote, advertisement, or an official website listing from the competitor.
    2. he competitor's offer must be current and available to the general public.
    3. The proof must include the competitor's name, the product description, and the price.
       
  3.  Specification Requirements
    1. The product specifications must be like-for-like, including but not limited to size, material, features, and warranty terms.
    2. Any differences in specifications will render the price match request ineligible.

  4. Verification Process
    1. Our team will verify the competitor's price and the availability of the product.
    2. We reserve the right to contact the competitor to confirm the lower price and the product details.
       
  5. Exclusions
    1. The Price Match Guarantee does not apply to products sold by unauthorized dealers, auction sites, or third-party marketplaces.
    2. The guarantee excludes clearance, closeout, or liquidation sales.

  6. Adjustment of Price
    1. Upon successful verification, we will match the competitor's price for the identical product.
    2. The adjusted price will be applied to the customer's purchase at the time of sale.

  7. Limitations
    1. The Price Match Guarantee is limited to one adjustment per customer per product.
    2. We reserve the right to modify or discontinue the Price Match Guarantee at any time without prior notice.